Travelers arriving at Havana's airport are facing over an hour of waiting time to collect their luggage due to ongoing issues with the conveyor belt system.
The situation gained attention following a social media complaint about the ordeal experienced by passengers on flight 471 from Santiago de Cuba to Havana.
"They have been waiting for over an hour to retrieve their luggage because the conveyor belt is not working," wrote independent journalist Yosmany Mayeta Labrada on his Facebook profile, accompanied by a video showing the discomfort of travelers unable to quickly recover their belongings.
The incident occurred at Terminal 1 of the aforementioned airport, which handles domestic flights.
In the video, people can be heard demanding the presence of one of the facility's managers to explain the delay.
Discomfort, mistreatment, and indifference took over the waiting area, with scenes of shouting and demands to resolve the issue.
Recently, a Cuban traveler who arrived from Mexico expressed surprise at the terminal's state of neglect, comparing it to an unattended baseball field.
Understanding the Luggage Pickup Delays at Havana Airport
This section addresses common questions and concerns regarding the delays in luggage pickup at Havana's airport.
Why are passengers experiencing long wait times for luggage at Havana Airport?
Passengers are facing long wait times due to issues with the conveyor belt system at Terminal 1, which is currently not functioning properly.
How did the issue at the airport come to public attention?
The issue gained attention through a social media post by independent journalist Yosmany Mayeta Labrada, who shared a video showing the frustration of passengers waiting for their luggage.
What is the response from the airport authorities?
As of now, there has been no official response from the airport authorities addressing the issue or providing an explanation for the delay.