The Cuban influencer Elizabeth Cánova recently traveled from Madrid to Havana with Air China and shared her experience for those planning to visit the island this summer. One thing that stood out to her was the fact that the flight had "numerous empty seats." The ticket cost was 555 euros. "It's one of the more affordable options connecting Madrid to Havana," said Cánova.
The ticket included up to three 23-kilogram bags, which is more generous than other airlines. The catering offered lunch, a snack, and dinner, and Cánova rated it positively. Additionally, the influencer appreciated the good humor of the Chinese aviation professionals, particularly noting the flight attendant's announcement upon arrival in Havana, which referenced an iconic figure of Cuban culture, Celia Cruz.
The negative aspect of the trip was the airport services at Terminal 3 of the José Martí International Airport. The main entry point for international travelers to Cuba has been without air conditioning for several months during a scorching summer season, with temperatures exceeding 30 degrees Celsius.
This oppressive heat is compounded by long queues at customs and frequent technical service outages. In Cánova's case, all processing was done manually, causing significant delays for passengers. During the wait, several Chinese tourists fainted, and the medical staff at the airport were insufficient to attend to all travelers. Passengers had to assist each other.
The Cuban government announced this week that they are working on improving the airport's air conditioning system, but no exact date for its installation has been provided. Meanwhile, reports of fainting continue at Havana airport due to high temperatures and overcrowded small waiting areas.
Traveling from Madrid to Havana: Key Information
For those considering a trip from Madrid to Havana, here are some frequently asked questions and their answers based on Cánova's experience and current information.
How much does a ticket from Madrid to Havana with Air China cost?
The ticket cost is 555 euros, making it one of the more affordable options connecting Madrid to Havana.
What baggage allowance does Air China offer for this route?
Air China allows up to three 23-kilogram bags, which is more generous than what many other airlines offer.
What are the current conditions at José Martí International Airport?
The airport has been without air conditioning for several months, leading to high temperatures and long queues. The government is working on improvements but has not provided a completion date.