The Empresa de Telecomunicaciones de Cuba (ETECSA) has reported a disturbing rise in vandalism targeting the fixed-line telephone infrastructure. These acts have led to extended service interruptions and substantial economic damage, according to the state-run entity.
A recent report from Cuban television highlighted that residents and institutions in the Wajay area have been left without fixed-line telephone service due to five vandalism incidents. In four of these cases, over 180 meters of cable were stolen each time; in the fifth, the cable was cut, rendering it inoperable.
The primary motive behind the cable theft is the extraction of copper, which fetches high prices on the black market. This situation has been repeated in several areas of Havana. In the last quarter of 2023 alone, ETECSA authorities recorded 24 acts of vandalism against the telecommunications network in the capital, and 25 similar incidents have already been reported in 2024.
ETECSA officials interviewed emphasized that these acts not only disrupt voice and internet services for households but also cause significant material and economic damage to the country. The stolen cables, which are thick and expensive, are challenging to replace due to the current economic situation of both the company and the country. These incidents have forced the redirection of resources meant for new developments and other interruptions to restore affected areas.
The most affected municipalities are Arroyo Naranjo and Boyeros. According to the state company, the repercussions extend beyond the residential sector, impacting hospitals, polyclinics, and schools as well. The official source indicated that some individuals have been detained and are under investigation. Recovery has been complicated, as using cables of different calibers than the original has affected service quality, leaving customers with an inferior connection.
The vandalism typically occurs at night or in the early morning, making prevention difficult. ETECSA is requesting public cooperation to report these incidents via the number 118, designated for handling complaints and coordinating quick solutions.
Vandalism Impact on Havana's Telecommunications
Given the recent surge in vandalism affecting Havana's fixed-line telephone services, here are some frequently asked questions and their answers to provide more clarity on the issue.
What is causing the increase in vandalism against ETECSA's infrastructure?
The primary cause of increased vandalism is the theft of copper cables, which are sold at high prices on the black market.
Which areas in Havana are most affected by these acts?
The municipalities of Arroyo Naranjo and Boyeros are the most affected by vandalism incidents.
How is ETECSA addressing these vandalism incidents?
ETECSA is redirecting resources from new developments and other interruptions to restore affected areas, and they are urging the public to report incidents via the number 118.