Bricella Hernández, an oncology patient from Santiago de Cuba, took to social media this Saturday to denounce the inefficiency of public service officials in the city.
Hernández, who has undergone 25 surgeries, a cystostomy, and suffers from urinary incontinence along with multiple other ailments, expressed her frustration on Facebook over the lack of response from those in charge of the water supply. "How long will we have officials who don't do their job properly? I've been waiting for a water truck for over a week, and still nothing," declared the woman from Santiago.
She stated that she has tried to contact the person in charge, comrade Joel, numerous times but has received no response to her calls or messages. "I hope this message reaches this executive who doesn't deserve his position. We need leaders who respond to the needs of the people," she added.
Hernández, who conducts humanitarian work in Santiago de Cuba by collecting and distributing aid to economically disadvantaged individuals, emphasized that her paperwork is in order at the water utility and that her case is well-known by the authorities, who appear to be toying with her situation. "Joel doesn't deserve his position if he doesn't respond to the people and, on top of that, turns off his phone. How long will this continue?" she questioned.
According to Hernández, her request has been handled by several officials from the water utility and the local delegate, and she has ample evidence, including multiple calls and messages, to support her case. Hernández's complaint highlights the desperation and suffering of those who depend on essential services and whose quality of life and health are compromised due to the inefficiency of the officials.
Recently, one of the two conductors connecting the reservoirs of the northwest system with the Quintero water treatment plant in Santiago de Cuba broke down, leaving 80 percent of the city without water supply.
Last May, residents of the Los Pinos neighborhood in Santiago de Cuba reported more than 20 days without potable water, pointing to the persistent crisis that the regime has yet to resolve. This water supply crisis has driven people to extreme solutions, such as collecting the precious liquid directly from a street leak, compromising its quality and safety, and putting lives at risk.
Water Supply Issues in Santiago de Cuba
The ongoing water supply problems in Santiago de Cuba have raised numerous questions among residents. Here are some key inquiries and answers that shed light on the situation.
Why is there a water supply issue in Santiago de Cuba?
The water supply issue in Santiago de Cuba is due to the inefficiency of public service officials and recent breakdowns in the infrastructure, such as the failure of one of the conductors connecting the reservoirs to the water treatment plant.
How long have residents been without water?
Residents in some areas, like the Los Pinos neighborhood, have reported being without potable water for over 20 days, highlighting the severity and persistence of the crisis.
What are the risks of collecting water from street leaks?
Collecting water from street leaks poses significant health risks as the water may be contaminated, compromising its quality and safety, and potentially leading to waterborne diseases.