After a vacation in Cuba, Argentine TikToker Georgi exposed the poor conditions at all-inclusive hotels in Varadero, where the food buffet lacked variety, the pizza had no cheese, and the bread was "like a rock." The young woman stated that mealtime was a challenge at the Hotel Sol Palmeras in the renowned resort area.
The only fruit available was watermelon, and guests had to rush to get dessert. There was no chicken, and while the meats were varied, the trays were not refilled once they were empty. The specialty restaurants also offered equally insufficient meals, as shown in her video.
Comments on her post confirmed that other tourists had similar experiences on the island. "We were in Cuba in February 2024. It was horrible. At Melia Cayo Coco, they didn't even want to give us toilet paper because they didn't have any! And the food was a disaster; we're never going back," stated a user identified as Anita.
"I don't understand those who say they had plenty of everything; it's impossible. Constant power outages, no medicines, no coffee, nothing decent to eat at the restaurants," another person affirmed.
"Sadly, it's true. There are shortages that are somewhat less severe at the hotels, but you can't compare it to Mexico, the Dominican Republic, etc. The food is the lowest point in Cuba," emphasized a third commenter.
Due to the ongoing complaints from guests, companies like the import firm Mesol have been established under the management of Meliá Hotels International in Cuba to supply their hotels with a wide range of products, from food and beverages to cleaning supplies and kitchenware, highlighting the widespread crisis on the island.
FAQs on Varadero's All-Inclusive Hotels
In light of the reports about the poor conditions at all-inclusive hotels in Varadero, here are some frequently asked questions and their answers to provide more clarity on the situation.
What were the main complaints about the food at the hotels?
The main complaints were the lack of variety, pizza without cheese, rock-hard bread, and insufficient restocking of food trays.
Which hotels were specifically mentioned in the complaints?
The hotels specifically mentioned were Hotel Sol Palmeras and Melia Cayo Coco.
What steps are being taken to address these issues?
Companies like Mesol, managed by Meliá Hotels International, have been established to supply hotels with a wide range of products, from food and beverages to cleaning supplies and kitchenware.