A resident from Los Arabos in Matanzas province has reported an instance of theft and tampering involving a package sent from Mexico by her husband, who is on a mission in that country. The package was collected at the Cuban Post Office, where it appeared to have been previously meddled with, as stated in her email to CiberCuba.
The woman recounted that upon opening the package, she found that several items her husband had sent were missing, including personal hygiene products, jeans, and flip-flops. To cover up the theft, the culprits allegedly placed pieces of iron inside the box to match the expected weight. Outraged, she lamented that the package had been in the province for over a week, during which she suspects the theft took place.
Ongoing Postal Security Issues
Adding insult to injury, the victim criticized the lack of response from authorities after filing the necessary complaint. "What they have is a lack of respect. No one has the right to steal. Both the managers and those responsible need to be vigilant to prevent such incidents from happening again," she expressed in her message.
This incident highlights once more the security failures in Cuba's postal system and the negligence in tracking and resolving these irregularities. Many Cubans living abroad send packages to alleviate the shortages their families experience on the island, but these shipments often become targets for theft, exacerbating an already dire situation.
Frequent Theft in Cuban Postal System
Recently, a Cuban woman residing in Spain, identified as Idisleidys Sosa, reported sending a cellphone to her uncle in Perico, Matanzas. Instead, he received a box filled with screws and chicken bouillon cubes. She expressed her frustration, stating that although the glasses she sent arrived intact, the phone box contained only screws and bouillon cubes.
Sosa deemed the incident "a lack of respect" and voiced her disappointment with the Cuban Post Office, accusing them of tampering with and looting the package's contents. "It's unbelievable that you trust an institution to deliver a package to your family, only to receive something like this," she commented to CiberCuba.
In another similar case in Cárdenas, Matanzas, a woman reported receiving a package that had been filled with screws after part of its original content was stolen. The issue of theft, though prevalent, is not exclusive to Matanzas. Another incident was recently reported by a Cuban woman in Camagüey.
Common Questions Regarding Cuban Postal Issues
How prevalent is package theft in Cuba?
Package theft is a significant issue in Cuba, with many incidents reported across various provinces, highlighting systemic failures in postal security.
What measures can be taken to prevent package theft in Cuba?
Improving security protocols, enhancing oversight, and holding those responsible accountable are crucial steps to mitigate package theft in Cuba.