Cuban boxer Yordenis Ugás recently caught his followers off guard with a story that quickly went viral: his debut purchase on Amazon turned out to be, in his own words, a "disaster." In a post filled with both humor and frustration, Ugás recounted his experience: “I made my first personal order on Amazon, and it was a disaster. I'm not used to it.”
The fighter had bought a mirror costing nearly $1,600 for his Las Vegas home, but the excitement was short-lived when the item arrived shattered. “It's not for me; it's for photos in the Vegas house, and look at how it arrived,” he lamented, sharing a picture of the completely broken mirror. “The folks delivering these things from these companies are like the airport baggage handlers. A disaster,” he added.
He further complained about another item he ordered that took over two months to arrive. In a resigned tone, Ugás joked about his lack of digital shopping skills. “I'm not ordering online anymore. Amazon isn't bad; I'm the problem. I wasn't born to order things online. I'm very old school. I think I'll stick to shopping in person,” he concluded.
Social Media Sparks Debate
The story quickly ignited a flurry of comments, jokes, and advice on social media. “What they sent you was seven years of bad luck,” remarked activist Lara Crofs, while another user added, "Dude, they sent you a jigsaw puzzle."
Many users shared Ugás's frustration, noting that delivering fragile items isn't Amazon's strong suit. “I bought a table, and the glass arrived broken three times,” and “I had to order a mirror three times to get one intact,” were just some of the shared experiences.
Some users suggested that certain items, like large mirrors, are best bought in person or directly from specialized stores.
Amazon's Mixed Reviews
While some pointed out potential flaws in Amazon’s logistics chain, the consensus was that the company usually handles such situations efficiently. “Amazon will replace it without issue or refund your money,” was a common piece of advice.
Even employees or former employees of the company joined the discussion: “I work at Amazon and assure you we do everything possible to ensure safe delivery, but sometimes the last mile is crucial,” one noted.
Others staunchly defended the platform: “I’ve been a Prime member since 2009 and never had a problem,” declared a loyal customer. Another emphasized, “Amazon has the best returns policy; just upload the photo, and they’ll refund or send a new one.”
A user chimed in, “We’re in the USA; just return it, but I get you. I also prefer going to the store.”
An Old School Mindset in the Digital Age
Beyond the specific incident, Ugás clarified that his frustration wasn't so much with Amazon as it was with his own inexperience with online shopping. “It’s not their fault; it’s me, being too old-fashioned. I’m behind on these things,” he reiterated to his followers.
This honesty resonated with several users who also confessed to feeling more comfortable with traditional shopping methods. “I order everything online, even car tires, and so far, everything has arrived fine,” noted one user. However, most agreed that fragile and bulky items, like mirrors, face higher risks during transit.
Common Issues with Online Shopping for Fragile Items
Why did Yordenis Ugás's Amazon purchase go wrong?
Ugás's purchase of a nearly $1,600 mirror for his Las Vegas home arrived broken, which he described as a "disaster." He attributed the issue to delivery handling problems.
How did social media react to Ugás's experience?
Social media was full of jokes, advice, and shared experiences. Many users noted similar issues with fragile items and delivery mishaps.
What is Amazon's response to broken or delayed items?
Amazon typically handles such situations efficiently by offering replacements or refunds for damaged items.