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Customer Service Decline

Explore the impact of diminishing customer service standards, highlighting factors like workforce attitudes, labor shortages, and evolving customer expectations.

Cuban Woman in Miami Reflects: "When I Arrived Here Years Ago, There Was No Such Thing as a Shameful Job"
Cuban Woman in Miami Reflects: "When I Arrived Here Years Ago, There Was No Such Thing as a Shameful Job"

Published on 11/6/2024